Terms of Service

1. Accounts

You must provide accurate information and a valid Bangladeshi mobile number. One person may hold only one account; duplicate mobile registrations are blocked automatically.

You are responsible for keeping your password secure and for all activity under your account.

2. Wallet and payments

Orders are paid from your BD Service wallet balance. Deposits are credited only after our finance team verifies the transaction reference you submit.

All amounts are in Bangladeshi Taka (BDT). We never store your mobile banking PIN or card details.

3. Orders and processing

Processing times shown on each service are estimates and start once the order passes review. Providing incorrect or incomplete information may delay or void an order.

You must be legally authorised to request any information or document you submit an order for.

4. Refunds

If an order is rejected or cannot be completed by us, the paid amount is refunded to your wallet balance. See the Refund Policy for full details.

5. Prohibited use

You may not use BD Service for fraud, harassment, impersonation, or to obtain data about a person without lawful authority. Accounts involved in such activity are blocked and reported.

6. Changes

We may update these terms as the platform evolves. Continued use of your account after an update means you accept the revised terms.